Privacy Policy

About This Website

theaddresspelangi.com is an independently operated property marketing and informational website relating to The Address Pelangi in Taman Pelangi, Johor Bahru.

Information We May Collect

Depending on how you interact with the website, information collected may include:

• Your name, if you choose to provide it.
• Your phone number or other contact information submitted through an enquiry form.
• The content of property enquiries or messages you voluntarily send.
• Technical information such as browser type, device type, approximate location, pages visited and referral source, where analytics or similar technologies are used.
• Basic cookie or measurement information used to understand website performance and visitor interactions, where applicable.

Please do not submit sensitive personal information that is not necessary for your property enquiry.

How Information May Be Used

Information may be used to:

• Respond to property enquiries and requests for project information.
• Provide information about layouts, pricing, promotions and unit availability.
• Arrange appointments, sales gallery visits or follow-up communication where requested.
• Improve website functionality, content and user experience.
• Measure website traffic and performance where analytics technologies are implemented.
• Prevent misuse, fraud, spam or security issues.
• Comply with applicable legal obligations.

WhatsApp and Third-Party Communication

If you choose to contact the property enquiry channel through WhatsApp, your communication will also be subject to the applicable terms and privacy practices of WhatsApp and its provider.

Information you voluntarily provide through WhatsApp or another third-party platform may be used to respond to your enquiry and provide requested property information.

Cookies and Analytics

This website may use cookies, analytics tools, tags or similar technologies to understand website traffic, measure performance and improve user experience.

Depending on the technologies implemented, these services may collect information such as device type, browser type, pages viewed, approximate location and referral source.

Third-party analytics providers may process information according to their own privacy policies.

Sharing of Information

Personal information is not sold as part of the operation of this website. Information may be shared only where reasonably necessary to:

• Respond to or process a property enquiry.
• Provide requested project information or facilitate an appointment.
• Use website hosting, analytics, communication or technical service providers.
• Comply with legal requirements or protect legitimate rights and security.

Where an enquiry needs to be referred to another relevant party for assistance, only information reasonably necessary for that purpose should be shared.

Data Retention and Security

Reasonable measures may be used to protect information against unauthorized access, loss, misuse or disclosure. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Personal information should be retained only for as long as reasonably necessary for the purposes described in this Privacy Policy, legitimate operational needs and applicable legal requirements.

Your Privacy Requests

You may contact the property enquiry and website support number to request access to, correction of or deletion of personal information previously submitted through this website, subject to applicable Malaysian law and any lawful retention requirements.

You may also request that property marketing follow-up communications stop. Reasonable efforts should be made to honour such requests.

Children's Privacy

This website is intended for persons seeking property information and is not specifically directed at children. Personal information should not knowingly be collected from children without appropriate authorization where required by applicable law.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in website practices, technologies, services or legal requirements.

The latest version published on this website will apply from its stated effective date.

Contact Us

For privacy requests, general property enquiries or questions concerning this Privacy Policy:

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